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A Renter’s Guide to Online Reviews

Ridgeland Renter Looking at Online Reviews on Their PhoneIf you’re in search of a new Ridgeland rental home, you’ll probably come across numerous online reviews of apartments and single-family rental property management companies. Even though these reviews can help give you an idea of what to expect from a property, it’s important to recognize how to evaluate them properly. Not all reviews are created equal; sometimes, they can be misleading or completely incorrect. Here are some tips on properly reading and assessing online apartment reviews.

Not all online reviews are accurate

The first thing to keep in mind concerning online reviews is that not all of them are accurate. Some may even be falsified or posted by trolls or the landlord or property management company to make their image improve. Some ratings may also be exaggerated in either direction, positively or negatively, because of things that have nothing to do with the property or even the landlord. When reading reviews, look for those that seem to be from legitimate sources, like current or past tenants with verifiable profiles. Leave the rest alone.

How to read and assess a review

After knowing how to identify verified reviews, it’s critical to read and assess them effectively. Here are some tips to help you determine how good a review is:

  • Look at the language and tone used by the reviewer. Do they include specific, detailed examples, or are their complaints vague and general? Is the reviewer emotion-driven or presenting a more objective analysis of their experience? Check for reviews that mention both positives and negatives about the property. A review with only glowing praise or harsh criticism may not be as relevant.
  • Don’t just focus on the star rating. Study the specific comments and critiques that were made in the review. Are they valid concerns or problems that may be easily resolved?
  • Look for patterns in multiple reviews. Do the same issues come up repeatedly? Are they mostly positive or negative? Did the landlord comment on the review, try to make things right, or thank the reviewer for their review? This can assist you in gaining a greater idea of the overall experience at the property.
  • Keep in mind your priorities and preferences when reading reviews. If you work from home and don’t plan on having many visitors, a negative review about noise levels may not be as essential to you. Something that may be a dealbreaker for one person may not matter as much to you.

Examples of good and bad online reviews

A glowing review may discuss specific features of the property, and personal experiences, such as “The management team is very responsive and accommodating. They fixed a plumbing issue in my unit within 24 hours.”

A bad review might be overly intense or vague, for example, “This place is a nightmare. Do not move here.” The latter lacks specific details or evidence to justify their claims. Always consider the language and tone utilized in a review and the source of the review when determining its trustworthiness.

The importance of evaluating reviews correctly

When seeking a new rental property, you need to properly evaluate online reviews. Misinformed or fake reviews can give you a false impression of the property and lead to potential issues and regrets in the future. Before committing to any actions about a property, consider visiting it in person to get a first-hand look at the rental and communicate with the landlord or Ridgeland property management company.

Finally, remember to take online reviews with a grain of salt and utilize them as one tool in your rental decision-making process. By appropriately assessing reviews, you can make a more informed decision and possibly have a wonderful rental experience.


Are you in the market for a new rental home? Contact Real Property Management Omega to explore great listings in your area! You can also browse our rentals online.

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